Frequently asked questions

No, there is no minimum order — neither in pairs nor in euros. You can place an order for any quantity you need. Shipping is calculated and charged separately once the order is prepared.

First you need to register as a professional and wait for your account to be approved. Once approved, you can view wholesale prices, add products to your cart and confirm your order. You'll receive a proforma invoice with the total amount including shipping and taxes.

We accept bank transfer, credit or debit card, and cash payment at our warehouse in Elche (up to a maximum of €1,000 as required by current legislation).

Yes, you can freely combine different models, colours and sizes in one order. You don't need to order full boxes or fixed size runs.

Yes, we offer personalised discounts for larger volume orders. The discount depends on the type of footwear and quantities requested. Contact us in advance so we can prepare a tailored offer for you.

When you place an order, we send you a proforma invoice including the product amount, shipping cost and applicable taxes. The order is confirmed once payment is received. This system lets you know the exact total cost before paying anything.

Shipments to mainland Spain are delivered within 24-48 business hours once the proforma payment is confirmed and the order is prepared.

Yes, we ship to the entire European Union and outside it as well. International shipping times and costs vary by destination. Contact us for a shipping quote to your area.

Shipping cost is calculated once the order is prepared, as it depends on weight, volume and destination. It is included in the proforma invoice so you know the total amount before paying. Shipping is charged separately from product prices.

Yes, you can visit our warehouse in Elche (C/ Almansa 65, Unit 3 — 03206 Elche, Alicante, Spain) and pick up your goods in person and on the spot. This saves you shipping costs and allows you to see the products directly.

Yes, you can send your own logistics company or carrier to collect the goods from our warehouse. You just need to provide us with the carrier details to coordinate the pickup.

We only accept returns for manufacturing defects. Any change or return must be approved by our company before sending back the goods. The timeframe is as established by current legislation for B2B wholesale sales between professionals.

If you detect a manufacturing defect, contact us as soon as possible with your order number and photos of the defect. We will review the case and guide you through the return or replacement process.

Contact us via the contact form, email or phone before sending any goods back. Returns without prior authorisation are not accepted. Once approved, we'll provide the address and shipping conditions.

Calzados JAM is a wholesale footwear distributor exclusively for professionals. Self-employed professionals, companies (Ltd., Corp.), intra-EU customers (with a VAT number) and non-EU customers can register. We do not sell to consumers.

Complete the registration form with your business details, billing and shipping address, and attach your tax documentation (tax ID, self-employment certificate, etc.). We'll review your application and send you an email when your account is approved.

We review registration requests within less than 24 business hours. Once approved, you'll receive a confirmation email and be able to access the catalogue with wholesale prices.

It depends on your customer type:

• Self-employed: self-employment certificate or tax authority document
• Company (Ltd., Corp.): company tax ID
• Intra-EU: valid VAT number (automatically verified via VIES)
• Non-EU: tax documentation from your country

Wholesale prices are only visible to registered and approved customers. This allows us to offer exclusive conditions to professionals. Register to see prices and place orders.

A large part of our catalogue is footwear made in Spain, especially in Elche, the capital of Spanish footwear. We also carry selected international brands. You can check the country of origin on each product page.

We offer a complete catalogue of footwear for women, men and children: shoes, sandals, boots, ankle boots, trainers, loafers, platforms, ballerinas and more. We work with multiple brands and update the catalogue each season.

Our size range varies by category:

• Women: 35-42 (EU)
• Men: 39-47 (EU)
• Children: 20-38 (EU)

Size availability is shown in real time on each product.

Yes, availability and sizes are updated in real time. If a size shows as available on the product page, you can add it to your cart with confidence.

We update the catalogue with spring-summer and autumn-winter collections each season. New styles appear in the New Arrivals section so you can discover them easily.

Herederos de José Aguilera Moreno S.L. (Calzados JAM) is a family business founded in 1995, dedicated to wholesale footwear distribution from Elche, Alicante — the heart of Spain's footwear industry. Over 30 years of experience back us. Learn about our story.

Yes, you can visit us at C/ Almansa 65, Unit 3 — 03206 Elche, Alicante, Spain. You can see products in person, place your order and take it with you on the spot. Our opening hours are Monday to Thursday 9:00-14:00 and 16:00-19:00, and Friday 9:00-14:00.

You can reach us via:

• Phone: +34 966 673 439
• WhatsApp: +34 644 299 700
• Email: info@calzadosjam.es
• Form: Contact form

Hours: Monday to Thursday 9:00-14:00 and 16:00-19:00, Friday 9:00-14:00.